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FAQs

A1.

We do offer refunds, providing it's within 30 days of purchase. However, we will be extremely thorough when inspecting returned onesie for signs of wear. If we ... think they have been worn, you will not receive a refund and you will have to send payment to us for them to be returned to you.

A2.

The only changes we can make to your onesies is sewing up the drop seat to the Luxury onesies. Unfortunately we cannot make any other adjustments. ...

A3.

Even though we're an online store (we do not have shop), you're more than welcome to drop by and pick your onesies up to avoid paying postage, however, you cann ... ot try it on. We're based in St Kilda East, Melbourne. Please order your onesies through our 'Hit the Shop' page selecting the 'Pick Up (cash)' option under Payment Method. We will then forward our details onto you and arrange a time.

A4.

If you are an international customer please email us for a quote on postage.

We only accept payment via PayPal for international customers. ...

A6.

Yes, they are. We have taken every step to ensure they are secure.

Don't worry, you won't be put on a mailing list and receive annoying emails. ...

A7.

Please contact us straight away and let us know what is wrong. We will advise you on what to do next.

Please put it back in it's original packaging and pleas ... e do not wear the onesie.

A8.

Please email us at and we'll track your onesies using the Express Post tracking number facilities on the Australia Post website. ...

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